Terms and conditions

This is a translation provided for convenience. The German version is legally binding.

JoKa Mount GmbH | Version: May 2026

I. General provisions and scope

These terms and conditions apply exclusively to contracts with entrepreneurs (Section 14 BGB), legal entities under public law or special funds under public law. They also apply to all future business relationships. Deviating terms of the client are not recognised unless their validity has been expressly agreed in writing. The terms of the BSK and the ADSp also apply where applicable.

II. Offers and conclusion of contract

Our offers are subject to change and non-binding. A contract is concluded by written order confirmation or when we begin providing the service.

Only the management or the branch management are authorised to conclude or amend contracts. Other employees (in particular fitters) are not authorised to represent the company.

III. Prices, payment terms and invoicing

All prices are in euros, net, plus the applicable statutory VAT.

Payment terms: payments are due within 14 days of the invoice date without deduction.

Invoice address: invoices and all accounting correspondence are sent exclusively in electronic form to: rechnung@jokamount.de.

Travel costs: unless otherwise agreed, travel, accommodation and subsistence costs are charged separately at cost.

In the event of late payment, we charge default interest in accordance with Section 288 BGB. Set-off is only permitted with undisputed or legally established claims.

IV. Delivery and performance times

Delivery and performance dates are only binding if expressly agreed in writing as fixed dates.

Meeting deadlines requires the client's timely and complete cooperation. Events of force majeure extend deadlines by a reasonable period.

V. Performance of work and duty to cooperate

We reserve the right to use qualified staff, our own tools and subcontractors.

The client must provide all information required to carry out the work, obtain the necessary permits and ensure unobstructed access to the work areas (including power and water) free of charge.

Delays, downtime or waiting times for which we are not responsible (for example missing approvals from the client) are charged as working time.

VI. Acceptance (deemed acceptance)

Once the work is complete, the client is obliged to accept it. The work is deemed accepted if the client uses it or does not report material defects in writing within 12 working days of completion.

VII. Retention of title

We retain ownership of delivered materials and components until all claims arising from the business relationship have been paid in full.

VIII. Warranty

Defects must be reported in writing without delay (Section 377 HGB). The limitation period is 12 months from acceptance (statutory periods apply to construction work).

If a complaint is justified, we will provide subsequent performance at our discretion. If subsequent performance fails twice, the client may reduce the price or withdraw from the contract.

IX. Liability

We are liable without limitation for intent and gross negligence and for personal injury.

In the case of simple negligence, we are only liable for breach of material contractual obligations, limited to the foreseeable damage typical for the contract.

Liability for loss of profit, loss of production or consequential damage is excluded. In all other respects, our liability is limited to the cover provided by our business liability insurance (up to EUR 10,000,000).

X. Final provisions and data protection

The place of performance and exclusive place of jurisdiction is the registered office of JoKa Mount GmbH, provided the client is a merchant. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

We process personal data in accordance with the GDPR and the BDSG. For more information, see our privacy policy.