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JoKa Mount GmbH

Privacy policy

This is a translation provided for convenience. The German version is legally binding.

Last updated: October 2026

The following explains how we process personal data when you use this website, in accordance with Art. 13 GDPR.

1. Controller

JoKa Mount GmbH
Rummelsberger Weg 94a
90537 Feucht
Germany
Email: info@jokamount.de
Phone: +49 9128 4009860

2. Hosting and access data

This website runs on Zoho Sites and is hosted in Zoho's EU data centre. The provider is Zoho Corporation B.V., Beneluxlaan 4B, 3527 HS Utrecht, Netherlands. We have a data processing agreement with the provider in accordance with Art. 28 GDPR.

When you visit our website, the following technically necessary data is processed:

  • IP address
  • date and time of access
  • time zone difference to Greenwich Mean Time (GMT)
  • content of the request (specific page)
  • access status/HTTP status code
  • amount of data transferred
  • referring website
  • browser type and version
  • operating system

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in displaying the website and keeping it secure).
Retention period: 7 days.

3. Cookies and consent

We use technically necessary cookies on the basis of Section 25(2) no. 2 TDDDG in conjunction with Art. 6(1)(f) GDPR. We only use other cookies and similar technologies, in particular for web analytics, with your consent (Section 25(1) TDDDG, Art. 6(1)(a) GDPR). We obtain your consent through a cookie banner. You can withdraw or change it at any time with effect for the future. For more information, see our cookie policy.

4. Web analytics with Zoho PageSense

With your consent, we use Zoho PageSense, a web analytics service provided by Zoho Corporation B.V., Beneluxlaan 4B, 3527 HS Utrecht, Netherlands. PageSense records how visitors use our website, for example pages viewed, clicks, scrolling behaviour (heatmaps), device, browser and approximate location. It uses cookies or similar technologies. We use the results to improve our website and the ways you can contact us.

The data is processed in Zoho's EU data centre. We have a data processing agreement with the provider in accordance with Art. 28 GDPR.

Legal basis: Art. 6(1)(a) GDPR and Section 25(1) TDDDG (consent). You can withdraw your consent at any time via the cookie settings.
More information: https://www.zoho.com/privacy.html

5. Enquiry form and contact

If you contact us using the enquiry form, by email or by phone, we process the details you provide (such as name, company, job title, phone number, email address, area of interest and message) to handle your enquiry and any follow-up questions.

Details submitted through the enquiry form are transferred directly to our customer relationship management system, Zoho CRM, and stored there. The provider is Zoho Corporation B.V., Beneluxlaan 4B, 3527 HS Utrecht, Netherlands. The data is processed in Zoho's EU data centre. We have a data processing agreement with the provider in accordance with Art. 28 GDPR. After you submit the form, you will receive an automatic confirmation by email.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures), Art. 6(1)(f) GDPR (legitimate interest in answering your enquiry) and Art. 6(1)(a) GDPR (your consent in the form).

We do not pass your data on to third parties without your consent.

Retention period: we only keep your data for as long as necessary to handle your enquiry and any resulting business relationship. Statutory retention obligations remain unaffected.

6. Spam protection in the enquiry form

To protect the enquiry form from automated submissions (spam), we use the Zoho CRM captcha, which asks you to type in a displayed sequence of characters. The captcha is provided by Zoho Corporation B.V. from its EU data centre. No data is sent to Google or other third parties.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in preventing misuse).

7. Links to social networks

Our website links to our profiles on LinkedIn, Facebook and Instagram. These are plain links, not embedded plugins. No data is transferred until you click a link and open the platform. The privacy policy of the respective provider then applies.

8. Customer portal

For existing customers, we link to our customer portal on Zoho Invoice. The privacy information shown there applies when you use the portal. Processing takes place to fulfil our contractual obligations (Art. 6(1)(b) GDPR).

9. Your rights

You have the following rights regarding your personal data:

  • access (Art. 15 GDPR)
  • rectification (Art. 16 GDPR)
  • erasure (Art. 17 GDPR)
  • restriction of processing (Art. 18 GDPR)
  • data portability (Art. 20 GDPR)
  • objection (Art. 21 GDPR)
  • withdrawal of consent (Art. 7(3) GDPR)
  • complaint to a supervisory authority (Art. 77 GDPR)

Competent supervisory authority:
Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18, 91522 Ansbach, Germany
https://www.lda.bayern.de